Shipping & Delivery
We’re committed to delivering your order safely and on time, no matter where you are in the world. Please read below for details on processing, shipping times, and tracking.
📦 Where We Ship
We offer worldwide shipping to the following regions:
United States
Canada
United Kingdom
Europe
Australia & New Zealand
Asia & other international countries
⏱ Order Processing Time
All orders are processed within 1–3 business days, excluding weekends and public holidays.
Once shipped, you’ll receive a confirmation email with your tracking details.
🚚 Estimated Delivery Times
Region Estimated Delivery Time
USA 5–7 business days
Canada 6–8 business days
UK 6–8 business days
Europe 7–10 business days
Australia / NZ 7–12 business days
Other Countries 10–15 business days
📌 Please note: Delivery times may vary due to customs processing and local carrier delays.
📫 Tracking Your Order
Once your order is shipped, you will receive a tracking number and a tracking link via email.
You can monitor your delivery status anytime online.
💸 Shipping Fees
Standard Shipping: Free shipping may be available on orders over a certain amount (check your cart or checkout page for details).
Expedited Shipping: Available at checkout if supported in your region, with calculated rates.
❓ Need Help?
If you have questions about shipping, delivery status, or lost packages, feel free to contact our support team:
📧 Email: bkchen@isseywave.com